Hard feelings…
This hotel is clearly understaffed. There was only one staff member at the front desk during check-out, so we had to wait a long time, wasting our time!
Furthermore, during our interactions over the past few days, I've experienced the staff's bad bad attitude and unfriendly nature. Ask them questions about the local area and they’ll respond with “I don’t know” instead of offering appropriate assistance to find the answers.
When we first arrived, we noticed the refrigerator in one of the rooms was filthy. It was open and overflowing with towels—disgusting! Didn't anyone clean it before letting new guests in? Oh my!
After reporting it to the staff, they simply wiped it clean and left it alone. They didn't even offer to change rooms or anything. It was truly disappointing…
The location is good, so I'll give it two stars… I wouldn't recommend staying here…
Hard feelings…
這家酒店人手顯然不足,Check out期間前台只有一位Staff,需要等候多時,浪費旅程時間!
此外,這幾天的交流期間,體會到Staff的態度惡劣,很不友善。問他們一些關於當地的問題,他們會回應「I don’t know」,而不是提供適也援助,幫忙尋找答案。
我們剛來的時候發現其中一間房間的雪櫃很骯髒,打開了且滿是毛巾,很噁心,難道都沒有人清潔過才讓新住客入住的嗎?天啊!
向Staff反映過後也只是隨便抹抹就了事,也沒有主動向我們提出轉換房間甚麼的,真是令人無語…
地理位置是挺好,所以就給兩星吧…不太推介各位租住…
P Sriswai
獨自出遊
經典內部房 - 特大床
入住於2025年08月
4.5
很好
評價於:2025年08月15日
It is a decent hotel located in the city of Hobart. There is a restaurant and cafe in the building. There is a gym if you are into fitness. The hotel does not provide a bottle of water for the guest, so you need to bring your own container and fills it at the gym or purchase it from the convenience store nearby. For those who hired a car, please note if you wish the hotel to park it in a valet parking and retrieve it anytime you need, there will be a cost of A$35 per day.
Located at a really good location. You can go the market nearby and there are many places to eat around the area. The bathroom is especially clean if that is what you are looking for.
This is my first time staying at a Movenpick hotel. The hotel is new & modern. The location is close to Skybus drop out point & Visitor Information Centre. Check in was very smooth & fast. Room was spacious, clean & tidy. It's quiet to sleep through the night.
There was one incident that someone ordered a wrong room service to my room, I told the lady it was not mine & she left. However, when I check out, it's still on my bill. The lady said she would handle it immediately. Then I left my luggage for storage before my flight, and when I went back to pick up my things hours later, I checked with another concierge lady, the charge has been canceled, so nothing had been charged to my card. They were all very nice & helpful.
During my stay, I tried their free desserts at the lobby once (3:30-4:30pm daily). They were generous to provide quite some varieties for tasting, and they were fresh & yummy.
nikkoegg
家庭出遊
無障礙內部客房 - 帶兩張大床
入住於2025年09月
5.0
超讚
評價於:2025年09月09日
Good location and very spacious. Located in the city centre.
Hard feelings…
This hotel is clearly understaffed. There was only one staff member at the front desk during check-out, so we had to wait a long time, wasting our time!
Furthermore, during our interactions over the past few days, I've experienced the staff's bad bad attitude and unfriendly nature. Ask them questions about the local area and they’ll respond with “I don’t know” instead of offering appropriate assistance to find the answers.
When we first arrived, we noticed the refrigerator in one of the rooms was filthy. It was open and overflowing with towels—disgusting! Didn't anyone clean it before letting new guests in? Oh my!
After reporting it to the staff, they simply wiped it clean and left it alone. They didn't even offer to change rooms or anything. It was truly disappointing…
The location is good, so I'll give it two stars… I wouldn't recommend staying here…
Hard feelings…
這家酒店人手顯然不足,Check out期間前台只有一位Staff,需要等候多時,浪費旅程時間!
此外,這幾天的交流期間,體會到Staff的態度惡劣,很不友善。問他們一些關於當地的問題,他們會回應「I don’t know」,而不是提供適也援助,幫忙尋找答案。
我們剛來的時候發現其中一間房間的雪櫃很骯髒,打開了且滿是毛巾,很噁心,難道都沒有人清潔過才讓新住客入住的嗎?天啊!
向Staff反映過後也只是隨便抹抹就了事,也沒有主動向我們提出轉換房間甚麼的,真是令人無語…
地理位置是挺好,所以就給兩星吧…不太推介各位租住…
P Sriswai
獨自出遊 經典內部房 - 特大床
入住於2025年08月
4.5
很好
評價於:2025年08月15日
It is a decent hotel located in the city of Hobart. There is a restaurant and cafe in the building. There is a gym if you are into fitness. The hotel does not provide a bottle of water for the guest, so you need to bring your own container and fills it at the gym or purchase it from the convenience store nearby. For those who hired a car, please note if you wish the hotel to park it in a valet parking and retrieve it anytime you need, there will be a cost of A$35 per day.
Located at a really good location. You can go the market nearby and there are many places to eat around the area. The bathroom is especially clean if that is what you are looking for.
This is my first time staying at a Movenpick hotel. The hotel is new & modern. The location is close to Skybus drop out point & Visitor Information Centre. Check in was very smooth & fast. Room was spacious, clean & tidy. It's quiet to sleep through the night.
There was one incident that someone ordered a wrong room service to my room, I told the lady it was not mine & she left. However, when I check out, it's still on my bill. The lady said she would handle it immediately. Then I left my luggage for storage before my flight, and when I went back to pick up my things hours later, I checked with another concierge lady, the charge has been canceled, so nothing had been charged to my card. They were all very nice & helpful.
During my stay, I tried their free desserts at the lobby once (3:30-4:30pm daily). They were generous to provide quite some varieties for tasting, and they were fresh & yummy.
nikkoegg
家庭出遊 無障礙內部客房 - 帶兩張大床
入住於2025年09月
5.0
超讚
評價於:2025年09月09日
Good location and very spacious. Located in the city centre.
lilly****
好友出遊
高級特大床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
經典客房 - 帶兩張單人床
入住於2025年08月
P Sriswai
獨自出遊
經典內部房 - 特大床
入住於2025年08月
Yannis W
好友出遊
經典內部房 - 特大床
入住於2025年07月
Eviny
獨自出遊
經典內部房 - 特大床
入住於2025年08月
Molina P
夫妻/情侶出遊
經典內部房 - 特大床
入住於2025年09月
rex0123
商務出差
經典客房 - 帶兩張單人床
入住於2025年08月
winkwan
獨自出遊
經典內部房 - 特大床
入住於2025年04月
nikkoegg
家庭出遊
無障礙內部客房 - 帶兩張大床
入住於2025年09月
訪客用戶
好友出遊
經典客房 - 帶兩張單人床
入住於2025年06月
lilly****
好友出遊 高級特大床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 經典客房 - 帶兩張單人床
入住於2025年08月
P Sriswai
獨自出遊 經典內部房 - 特大床
入住於2025年08月
Yannis W
好友出遊 經典內部房 - 特大床
入住於2025年07月
Eviny
獨自出遊 經典內部房 - 特大床
入住於2025年08月
Molina P
夫妻/情侶出遊 經典內部房 - 特大床
入住於2025年09月
rex0123
商務出差 經典客房 - 帶兩張單人床
入住於2025年08月
winkwan
獨自出遊 經典內部房 - 特大床
入住於2025年04月
nikkoegg
家庭出遊 無障礙內部客房 - 帶兩張大床
入住於2025年09月
訪客用戶
好友出遊 經典客房 - 帶兩張單人床
入住於2025年06月